Rutland Services Consultancy Limited - Service Monitoring
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Rutland Services Limited
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Catering Cleaning Facilitation  
 
Service Monitoring

To keep pace with the increased requirement to monitor services we have introduced servicetrac TM which is a fully web based and highly flexible, realtime and paperless auditing solution. This enables us to set up and carry out audits for clients within facilities services with results entered into a secure personalised database accessible through the internet.

Each service audit can be tailored to suit the particular client’s requirements or service provision, for example Catering, Cleaning or Maintenance and carried out at agreed intervals throughout the year. The main benefits are:

  • Regular independent monitoring scored against agreed criteria
  • Ensures maintenance of agreed standards
  • Audits can be linked to individual service level agreements
  • Key performance indicators can be factored in
  • Any areas of concern or below the acceptable levels are highlighted for attention

Frequency of visits can be flexible to suit your requirements with all charges fixed to ensure your annual budget is achieved.

 
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Rutland Services Consultancy